Chaar Real Estate
FNB
Lebanon
2025
"Partnering with Haceb to implement Odoo Property Management has revolutionized the way we operate. We moved away from scattered spreadsheets and time-consuming manual updates to a fully automated platform that instantly matches leads with the right properties. Now, our team works from a single source of truth, with complete visibility and clarity across all operations. We’re more organized, more efficient, and collaborating better than ever. Thanks to Haceb, we’ve unlocked a new level of productivity, this truly feels like the future of real estate management."
Bilal Chaar
Managing Director, Chaar Real Estate
Company Overview
Chaar Real Estate is a property management company in Lebanon, known for its diverse property portfolio and long-standing client relationships. As their operations scaled, the team sought a smarter way to handle lead management, property matching, task delegation, and reporting—without relying on scattered spreadsheets.
Situation
Before Odoo, Chaar Real Estate managed leads and property data manually through Excel sheets. This approach came with major bottlenecks:
No proper lead tracking or follow-up system
Staff tasks and handovers lacked structure
Data lived in silos, making it h access or analyze
No real-time matching between property listings and client requirements
Decision-makers had limited visibility into performance, and teams lost time chasing scattered files and manual updates.
Solution
Haceb delivered a tailored Odoo Property Management solution—built to match the pace and flexibility of a real estate business like Chaar’s:
AI-Powered Lead Matching: As soon as a lead enters the system, Odoo automatically suggests matching properties based on defined requirements, saving hours of manual filtering.
Unified Task Management: All activities, follow-ups, and team tasks are now created and assigned from one system, ensuring accountability and timely action.
Role-Based Access: Teams now access one centralized platform with dashboards tailored by role, management sees analytics, agents track leads, and admins manage listings.
Smart Reporting: Management dashboards display real-time metrics on deals, lead sources, staff productivity, and property performance.
Impact
Faster Conversions: Leads are now matched to the right properties instantly, cutting response time and improving closure rates.
Organized Operations: Every task is now tracked and assigned properly, nothing slips through the cracks.
Actionable Insights: Real-time dashboards give leadership the clarity they need to plan, adjust, and grow.
One Source of Truth: Everyone, from sales to management, works from the same system, ensuring accuracy and consistency.