Global Logistics Mediator (GLM)

Start-up

Kingdom of Saudi Arabia

2024

“Haceb’s team played a key role in bringing GLM’s digital platform to life. Their professionalism, responsiveness, and ability to understand our unique operational model resulted in a tailored solution that supports our core business. The platform is now a central tool enabling coordination, transparency, and real-time tracking across the entire logistics chain.”

Hani Daher

General Manager

Company Overview

GLM is a KSA start-up that brokers logistics services between shippers and a network of third-party providers. Success hinges on real-time visibility, seamless collaboration, and a unified data platform.

Situation

  • Needed unified lead, quote, and order management.

  • Multiple third-party service coordination.

  • Real-time shipment tracking required.

Solution

  • Dynamics 365 Sales for lead-to-order tracking.

  • Power Apps for custom packing and QC tasks.

  • Power Pages portal for clients and partners.

  • Power BI dashboard for pipeline and job monitoring.

Impact

  • One version of truth across leads and orders.

  • Transparent mediation with shared portal access.

  • Real-time package and milestone tracking.