Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Dynamics 365 Customer Insights
Turn Scattered Data into Real Customer Connections
Turn Scattered Data into Real Customer Connections
Turn Scattered Data into Real Customer Connections
Dynamics 365 Customer Insights pulls together data from across your business into one clear customer view, making personalized experiences easy and effective.
Dynamics 365 Customer Insights pulls together data from across your business into one clear customer view, making personalized experiences easy and effective.
Unified Customer Profiles:
Consolidate diverse data from various sources into a 360° customer view, highlighting trends and preferences in real-time.
Segmentation & Audience Insights:
Create targeted segments effortlessly based on predictive analytics, helping your marketing efforts hit the mark every time.
AI-Powered Recommendations:
Deploy predictive AI models to recommend relevant next steps, products, or actions tailored to individual customers.
Real-Time Customer Journeys:
Visualize customer interactions across all channels, empowering your teams to deliver consistent experiences at scale.
Unified Customer Profiles:
Consolidate diverse data from various sources into a 360° customer view, highlighting trends and preferences in real-time.
Segmentation & Audience Insights:
Create targeted segments effortlessly based on predictive analytics, helping your marketing efforts hit the mark every time.
AI-Powered Recommendations:
Deploy predictive AI models to recommend relevant next steps, products, or actions tailored to individual customers.
Real-Time Customer Journeys:
Visualize customer interactions across all channels, empowering your teams to deliver consistent experiences at scale.
Unified Customer Profiles:
Consolidate diverse data from various sources into a 360° customer view, highlighting trends and preferences in real-time.
Segmentation & Audience Insights:
Create targeted segments effortlessly based on predictive analytics, helping your marketing efforts hit the mark every time.
AI-Powered Recommendations:
Deploy predictive AI models to recommend relevant next steps, products, or actions tailored to individual customers.
Real-Time Customer Journeys:
Visualize customer interactions across all channels, empowering your teams to deliver consistent experiences at scale.
Unified Customer Profiles:
Consolidate diverse data from various sources into a 360° customer view, highlighting trends and preferences in real-time.
Segmentation & Audience Insights:
Create targeted segments effortlessly based on predictive analytics, helping your marketing efforts hit the mark every time.
AI-Powered Recommendations:
Deploy predictive AI models to recommend relevant next steps, products, or actions tailored to individual customers.
Real-Time Customer Journeys:
Visualize customer interactions across all channels, empowering your teams to deliver consistent experiences at scale.
AI Dedicated Features
Customer Insights uses AI to unify data and deliver highly personalised experiences.
360° Customer View:
AI-powered identity resolution merges transactional, demographic, and behavioral data into a single customer profile
Smart Scheduler & Journeys:
Machine learning automates campaign scheduling and customer journeys, selecting optimal send times and channels for each segment
Predictive Customer Segmentation:
AI models surface micro-segments based on purchase propensity and churn risk, so you can target offers more effectively
Copilot in Customer Insights:
Natural-language queries let analysts ask Copilot for insights (“Which segment shows the highest lifetime value?”) and get instant visuals and recommendations
Customer Insights uses AI to unify data and deliver highly personalised experiences.
360° Customer View:
AI-powered identity resolution merges transactional, demographic, and behavioral data into a single customer profile
Smart Scheduler & Journeys:
Machine learning automates campaign scheduling and customer journeys, selecting optimal send times and channels for each segment
Predictive Customer Segmentation:
AI models surface micro-segments based on purchase propensity and churn risk, so you can target offers more effectively
Copilot in Customer Insights:
Natural-language queries let analysts ask Copilot for insights (“Which segment shows the highest lifetime value?”) and get instant visuals and recommendations
Customer Insights uses AI to unify data and deliver highly personalised experiences.
360° Customer View:
AI-powered identity resolution merges transactional, demographic, and behavioral data into a single customer profile
Smart Scheduler & Journeys:
Machine learning automates campaign scheduling and customer journeys, selecting optimal send times and channels for each segment
Predictive Customer Segmentation:
AI models surface micro-segments based on purchase propensity and churn risk, so you can target offers more effectively
Copilot in Customer Insights:
Natural-language queries let analysts ask Copilot for insights (“Which segment shows the highest lifetime value?”) and get instant visuals and recommendations
Customer Insights uses AI to unify data and deliver highly personalised experiences.
360° Customer View:
AI-powered identity resolution merges transactional, demographic, and behavioral data into a single customer profile
Smart Scheduler & Journeys:
Machine learning automates campaign scheduling and customer journeys, selecting optimal send times and channels for each segment
Predictive Customer Segmentation:
AI models surface micro-segments based on purchase propensity and churn risk, so you can target offers more effectively
Copilot in Customer Insights:
Natural-language queries let analysts ask Copilot for insights (“Which segment shows the highest lifetime value?”) and get instant visuals and recommendations
No more guessing who your customers are. Dynamics 365 Customer Insights takes your data, simplifies it, and provides clear profiles, helping your teams build genuine connections.
Automate e-invoicing and tax compliance for high-volume transactions.
Automate e-invoicing and tax compliance for high-volume transactions.
Automate e-invoicing and tax compliance for high-volume transactions.