Dynamics 365 Field Service
Dynamics 365 Field Service
Dynamics 365 Field Service
Dynamics 365 Field Service
Know Before You Go—Fix Issues Before They Happen
Know Before You Go—Fix Issues Before They Happen
Know Before You Go—Fix Issues Before They Happen
Dynamics 365 Field Service helps your field teams spot problems early, schedule smarter, and complete repairs right the first time—keeping customers happy and equipment running smoothly.
Dynamics 365 Field Service helps your field teams spot problems early, schedule smarter, and complete repairs right the first time—keeping customers happy and equipment running smoothly.
Intelligent Scheduling:
Automatically dispatch the right technician with the right resources at the right time, ensuring first-time fixes.
Mobile Productivity:
Equip technicians with real-time access to data, manuals, and inventory through an intuitive mobile app.
Remote Assistance:
Leverage mixed reality tools (Remote Assist) to guide technicians through complex scenarios remotely.
IoT-Enabled Predictive Maintenance:
Anticipate equipment issues by integrating IoT sensor data, enabling preventive maintenance.
Intelligent Scheduling:
Automatically dispatch the right technician with the right resources at the right time, ensuring first-time fixes.
Mobile Productivity:
Equip technicians with real-time access to data, manuals, and inventory through an intuitive mobile app.
Remote Assistance:
Leverage mixed reality tools (Remote Assist) to guide technicians through complex scenarios remotely.
IoT-Enabled Predictive Maintenance:
Anticipate equipment issues by integrating IoT sensor data, enabling preventive maintenance.
Intelligent Scheduling:
Automatically dispatch the right technician with the right resources at the right time, ensuring first-time fixes.
Mobile Productivity:
Equip technicians with real-time access to data, manuals, and inventory through an intuitive mobile app.
Remote Assistance:
Leverage mixed reality tools (Remote Assist) to guide technicians through complex scenarios remotely.
IoT-Enabled Predictive Maintenance:
Anticipate equipment issues by integrating IoT sensor data, enabling preventive maintenance.
Intelligent Scheduling:
Automatically dispatch the right technician with the right resources at the right time, ensuring first-time fixes.
Mobile Productivity:
Equip technicians with real-time access to data, manuals, and inventory through an intuitive mobile app.
Remote Assistance:
Leverage mixed reality tools (Remote Assist) to guide technicians through complex scenarios remotely.
IoT-Enabled Predictive Maintenance:
Anticipate equipment issues by integrating IoT sensor data, enabling preventive maintenance.
AI Dedicated Features
Field Service harnesses AI to optimise scheduling, maintenance, and on-site work.
Generative AI Work Order Creation:
Copilot auto-generates work orders from natural language inputs, streamlining dispatch workflows
Predictive Maintenance:
AI models forecast equipment failures by analysing sensor data, enabling preemptive service and reducing downtime
Optimised Scheduling & Routing:
Machine learning algorithms balance resource skills, location, and traffic to schedule the right technician at the right time
Copilot-Enabled Mobile App:
Field technicians use Copilot in the mobile app to get step-by-step guidance and troubleshooting tips in real time
Field Service harnesses AI to optimise scheduling, maintenance, and on-site work.
Generative AI Work Order Creation:
Copilot auto-generates work orders from natural language inputs, streamlining dispatch workflows
Predictive Maintenance:
AI models forecast equipment failures by analysing sensor data, enabling preemptive service and reducing downtime
Optimised Scheduling & Routing:
Machine learning algorithms balance resource skills, location, and traffic to schedule the right technician at the right time
Copilot-Enabled Mobile App:
Field technicians use Copilot in the mobile app to get step-by-step guidance and troubleshooting tips in real time
Field Service harnesses AI to optimise scheduling, maintenance, and on-site work.
Generative AI Work Order Creation:
Copilot auto-generates work orders from natural language inputs, streamlining dispatch workflows
Predictive Maintenance:
AI models forecast equipment failures by analysing sensor data, enabling preemptive service and reducing downtime
Optimised Scheduling & Routing:
Machine learning algorithms balance resource skills, location, and traffic to schedule the right technician at the right time
Copilot-Enabled Mobile App:
Field technicians use Copilot in the mobile app to get step-by-step guidance and troubleshooting tips in real time
Field Service harnesses AI to optimise scheduling, maintenance, and on-site work.
Generative AI Work Order Creation:
Copilot auto-generates work orders from natural language inputs, streamlining dispatch workflows
Predictive Maintenance:
AI models forecast equipment failures by analysing sensor data, enabling preemptive service and reducing downtime
Optimised Scheduling & Routing:
Machine learning algorithms balance resource skills, location, and traffic to schedule the right technician at the right time
Copilot-Enabled Mobile App:
Field technicians use Copilot in the mobile app to get step-by-step guidance and troubleshooting tips in real time
Forget about emergency repairs and costly downtime. Dynamics 365 Field Service predicts and fixes issues before your customers even notice—helping you deliver exceptional onsite experiences.
Automate e-invoicing and tax compliance for high-volume transactions.
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